How to Fix External Hard Drive I/O Device Error? | TechLatest (2024)

External hard drives are used to store copies of important data but sometimes we may receive an I/O (Input/Output) Device Error when attempting to access our files on those peripheral devices.

This error is obviously frustrating as it will deny you access to the data stored in that drive.

It is important to know the cause and fix what caused this error because it will save you from losing precious data and recover your drive back to normal working condition.

In this troubleshooting guide, we will discuss what is I/O Device Error and why it occurs as well as mention multiple ways to fix an I/O error.

What is an I/O Device Error?

As you can guess from the name, an I/O Device Error indicates that your computer cannot read or write this external disk because of a cooler hardware/software issue.

What are the Common Causes of External Hard Drive I/O Device Errors?

Knowing what caused the I/O Device Error is helpful for you in choosing the right steps for troubleshooting. Some common causes include:

• Faulty Cables or Ports: Poor connectivity caused by a broken USB cable or defective port can trigger I/O errors.
• Outdated or Corrupted Drivers: Drivers are the intermediaries between your computer and external hard disk. I/O errors may happen when they are outdated, not found, or damaged.
• Incorrect Transfer Mode Settings: If the transfer mode in IDE channel properties is configured correctly, we can get an issue during disk replacement.
• Disk Errors or Corruption: An I/O Device Error can be caused because of bad sectors, file system errors, or corruption.
• Physical Damage: A damaged hard drive itself can produce I/O errors, for which you’d have to get it repaired by a professional staff.
• Loose Connections: An intermittently functioning drive is often the problem when seeking data from it, causing errors.

How to Troubleshoot External Hard Drive I/O Device Error

Here are some fixes that will help you resolve the i/o device error:

Fix 1: Ensure the Correctness of the Cable Connections

Check the cable attaching the external hard drive to your PC. In the event it is damaged, the disc is not likely to function correspondingly.

More often than not, utilizing the spare cable is useful in this case. The user should test it by attaching it to a different USB port.

Note: The other cables you should be replacing are the ones internally inside your PC for the internal drive. A professional needs to be systematically taught how to replace it since faulty fixation leads to damage to the internal parts of the disk.

Fix 2: Virus & Malware Scanning

There are still cases in which a virus scanning process might work to fix an I/O Device Error on an external hard drive. Here’s what you can do:

1. Plug in the external hard drive.
2. In the search box, type Virus and Threat Protection, then select Virus & Threat Protection. You will have to go it alone from there or use other virus-scanning software you may currently install on your computer.
3. Continue with scanning the virus and be patient until it gets done.
4. Finally, turn off the computer and connect the external hard drive before you restart your computer to check if everything is working fine now.

Fix 3: Use Command Prompt

The Command Prompt may occasionally solve the external hard drive i/o device error. It will examine both the exterior and internal disk, in addition to repairing applicable disk diagnostic errors:

1. Firstly, search for Command Prompt next to the Start menu.
2. Then right-click on the Command Prompt and run it as administrator.
3. Enter chkdsk G:/f/r/x and press Enter. Replace G with the hard drive letter you are getting an i/o error from.

Fix 4: Try Clean Booting Your PC

Maybe some driver or program is conflicting with the external hard drive, so try to clean and boot your pc.

If the clean boot fixes your problem, it means you have a driver or program that is in conflict with whatever service or application was throwing this error.

Do not disable advanced boot options; follow the steps below.

1. Firstly, enter “MSConfig” in the search box and press Enter to open System Configuration.
2. Please click on “Services” in the pop-up window, check off “Hide all Microsoft services,” and then go along with it by hitting Disable All.

3. Now click on “Open Task Manager” in the Startup tab; this will take you to the Task Manager window.

4. Check all the startup items and click on “Disable” Click on “X” to close the task manager.
5. Restore to System Configuration > Startup, click OK, and restart Windows 11.

Once your PC has had a clean boot, you can reinstall the operating system and applications.

Fix 5: Change the Transfer Mode

The drive may be working, but Windows can’t transfer data from the drive to the computer if you change (or set it so it uses) a wrong format or another format for disk access.

So, in this scenario, you can apply the following steps to change the transfer mode and resolve the issue.

1. Click the Start button and then double-click on Device Manager.
2. Expand IDE ATA/ATAPI controllers. List all IDE ATA/ATAPI channels on your system.
3. Afterward, click on Properties in the context menu of your external drive-connected channel. The channel used by most external hard drives is the Secondary IDE Channel.

4. Go to the Advanced Settings tab and pick PIO Only from the Transfer Mode drop-down for your listed external hard drive. Usually, this is Device 0. Click OK when done with all windows
5. Reboot the computer and see if the I/O device error has been solved.

Fix 7: Send for Manual Repair

In case none of the above means are complete, to erase the I/O device error hard drive, you are prescribed to send your device for a manual fix. For that, you have to try three routes, and they are as follows:

1. Talk to the unit product and masterplan that disc for a fix.
2. Send the device to a local service repair shop for manual repair.
3. Tailored device repairs and recovery solutions

How to Prevent Future I/O Device Errors?

Here are some preventive measures that you can consider to avoid I/O Device Errors in the future:

• Safely Eject the Drive: Safely remove your hardware before you disconnect the drive every time.
• Regularly Update Drivers: Make sure that your system and drivers are up to par in the same way, as they can cause compatibility issues.
• Use High-Quality Cables: Spend some serious money on cables that don’t break down after a month or two.
• Avoid Overheating: It also prevents your external hard drive from getting too hot during prolonged use, maintaining it properly ventilated.

So, that’s all we have for about how to fix i/o device error in Windows PC. We hope that this guide has helped you. But, that’s not end here. You can comment below and let us know if you have any doubts.

About the Author

He is an Engineer who has always searched for something new. He found peace in technology and gaming. As a content writer, he has more than four years of experience.