UnityPoint Health-Allen Hospital is a medical facility located in Waterloo, IA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.
73
%
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Hospital Quality Awards
America's 250 Best Hospitals Award™ (2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
1 rating was worse than expected
- Collapsed lung due to a procedure or surgery in or around the chest
1 rating was better than expected
- Respiratory failure following surgery
11 ratings were as expected
- Death in procedures where mortality is usually very low
- Pressure sores or bed sores acquired in the hospital
- Death following a serious complication after surgery
- Catheter-related bloodstream infections acquired at the hospital
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Acute kidney dysfunction following surgery
- Deep blood clots in the lungs or legs following surgery
- Bloodstream infection following surgery
- Breakdown of abdominal incision site
- Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Appendectomy
Complication Based Ratings
Procedure/ConditionIn Hospital
Appendectomy
In Hospital
As Expected
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Pacemaker Procedures
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Better than Expected
Mortality within 30 days
As Expected
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Failure
Mortality In-Hospital
As Expected
Mortality within 30 days
Worse than Expected
Valve Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Respiratory Failure
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Sepsis
Mortality In-Hospital
Better than Expected
Mortality within 30 days
As Expected
Specialty Excellence Awards
Critical Care Excellence Award™
2022
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pancreatitis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Labor and Delivery
Complication Based Ratings
Procedure/ConditionIn Hospital
C-Section Delivery
In Hospital
Better than Expected
vagin*l Delivery
In Hospital
Better than Expected
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Stroke
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
Worse than Expected
Hip Replacement
In Hospital
Worse than Expected
Total Knee Replacement
In Hospital
Worse than Expected
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Hip Replacement
In Hospital
As Expected
Outpatient Total Knee Replacement
In Hospital
As Expected
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
As Expected
Outpatient Rotator Cuff Repair
In Hospital
As Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pneumonia
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
As Expected
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience72
%
Patients who gave a rating of9or10
7% higher than the national average
73
%
Would definitely recommend
9% higher than the national average
UnityPoint Health-Allen Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
UnityPoint Health-Allen Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
I went to the ER today as I woke up with extreme pain in my left ankle. It had no redness or swelling but felt as if the joint needed to be popped I recently had a reaction to a new medication that caused severe swelling in my joints to a point where I couldn't grip anything in my hands or walk...
Anonymous Jun 11 2024
Review for Dr. Marlow Fisher
I had surgery, I had a lot of problems with the pain medication! The office was very efficient in returning my calls, and helping me! Everyone was kind and helpful!
Jun 08 2024
Review for Dr. Bartelt
Very personable but very businesslike. Explained everything in layman terms as to what is the cause and how she will dismiss it!!
Roger Jun 07 2024
Review for Dr. Ko
Dr. Martirosyan is one special Dr. and person! I was lucky to find such a great Dr. not only is he great at his profession, he is kind, caring and has the best and calmest bedside manner ever. He honestly cares! When I was diagnosed with a serious issue, he really expedited the surgery, knowing I...
Bobby Auerbach Jun 06 2024
Review for Dr. Martirosyan
Dr. is so good. Man the shot in my knee each 4 months has saved me from alot of pain. I have had to ask specifically to see him at this point. His help is very nice, but he seems to be the only one that can get the injection in the right place to relieve my pain. I know the shots won't help...
Jun 06 2024
Review for Dr. Bartelt
Location
UnityPoint Health-Allen Hospital
Frequently Asked Questions
Where is UnityPoint Health-Allen Hospital located?
UnityPoint Health-Allen Hospital is located at 1825 Logan Ave, Waterloo, IA 50703. Find other locations and directions on Healthgrades.
Has UnityPoint Health-Allen Hospital won any recent awards from Healthgrades?
Yes, UnityPoint Health-Allen Hospital has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and 1 more in the past two years.
Is UnityPoint Health-Allen Hospital highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does UnityPoint Health-Allen Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at UnityPoint Health-Allen Hospital?
Phone number, appointment information, and directions can be found on Healthgrades UnityPoint Health-Allen Hospital profile..
How does UnityPoint Health-Allen Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
